IT Skills and Abilities Questionnaire

Thank you for completing the IT Skills and Abilities Questionnaire.  All of the information you enter here will be kept strictly confidential.  Please answer the questions as fully and honestly as possible.  There isn't a time limit, however, the time taken is recorded.

Please enter you full name:

Please enter the amount of time you have worked with the listed technologies. (Experience refers to working directly with that technology for a set amount of time)
	Not heard of...		Less than 1 years' experience		More than 1 years' experience		More than 2 years' experience		More than 3 years' experience
Windows Server 2003 Stanard
Active Directory
Windows XP/Vista/7
Offline Files
MS Office 2003 Suite
Wired LANs
WLANs
Corporate Firewalls
ADSL Routers
VPNs
Logon VB Scripts
SQL 2005
Internal DNS
External DNS/MX Records
WINS
DHCP
Proxy Servers
WSUS
Sharepoint
Virtual Private Servers (Web hosting)
Dedicated Web Hosting
Shared  Web Hosting
E-learning Development
Blackberry Server
Exclaimer
Kaspersky Antivirus
PICSs
Filemaker Server
Avaya Phone Systems

Four users in the sales department cannot access their mapped drives this morning.  Other departments are working properly.  What could be the cause of this?
	The Windows 2003 Server is switched off
	The network cable has been unplugged on the workstation
	The folder permissions on the server have been changed
	The folder permission on the client have been changed
	The file server hard drive is at maximum capacity
	All of the above

Printing has stopped working on nine networked printers. What is the most likely cause of this?
	The has been a power cut
	The print spool service on the server is hung
	The file and print server has detected a virus
	The printers are out of ink or swtiched off
	The proxy server is refusing outbound connections
	All of the above

What's the difference between permissions and sharing?
	Permissions allow users to view websites, sharing allows users to share the websites with others
	Sharing allows the logon process to confirm a user on the network, permissions set what that user can do
	Permissions set what the user can do on a network, sharing 'shares' folders over the LAN
	Sharing 'shares' folders over the LAN, permissions allow operating system processes to access to run backups

A laptop user us having difficulties connecting to the WLAN.  What could be the cause of this?
	The laptop's battery is running very low
	The wireless signal is to weak
	The wiress access point is offline
	The wireless password is incorrect
	All of the above

Web access has stopped working in a dual ADSL proxy environment.  What is the most likely cause of this?
	The router has crashed
	The proxy server cache has been cleared down
	The ADSL lines have a line fault
	The firewall policy has been changed
	The proxy service has hung
	All of the above

SMTP routing has stopped working. What is the most likely cause of this?
	The MX record has been changed
	The mail server is backing up
	The network is busy
	The internet has been upgraded causing a cache error
	The Exchange server is offline
	All of the above

A DHCP user gets an IP conflict error on their computer.  How can this happen in a DHCP environment?
	The DHCP scope has crashed
	The IP address is on a different network
	The virtual IP address is in a 64 bit format
	The client is using an authorised non-static address
	The computer is using an unauthorised static address

A remote user cannot access their emails via the VPN, file access does work.  What is the most likely cause of this?
	The VPN is down
	The file server is offline
	The remote user's VPN client is not running
	The HOST file is missing an entry for the mail server
	The LMHOST files is missing an entry for the VPN server
	All of the above

An irrate external customer has called you up complaining our software does not work.  How would you calm them down?

You have been asked to carry out a task that you have never done before.  How do you react?

Thank you for taking the time to complete this questionnaire. We will endeavour to contact you within 10 days with your score.